Relief Starts Here
Soothe tired aching legs with gentle heat and air compression, all from the comfort of home
Frequently Asked Questions
What type of products to you sell?
We specialise in pain relief and recovery products such as massage tools, joint supports and mobility aids.
Are your products safe for everyday use?
Yes, our products are designed for general pain relief and recovery. However, if you have a medical condition, we always recommend checking with your healthcare professional before use.
Where are you located?
Our head office is located in Adelaide, South Australia,
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
Most items arrive within 5 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at pointsofpainco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Points of Pain, our mission is to elevate the everyday wellbeing of Australians. We thoughtfully curate high quality, at-home pain relief solutions designed to melt away muscle tension, restore comfort, and support a calmer, more balanced life.
Because feeling good in your body is the foundation for living with confidence, energy, and ease.
Fast, Free & Secure Shipping Australia Wide
We believe relief shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your products are packed with care and delivered straight to your door, so you can start feeling better, sooner.