Frequently Asked Questions
How does the leg massager work?
The Relief Wrap uses three powerful actions. Pneumatic compression that mimics your natural calf pump to push fluid up and out. Soothing Heat to relax tight muscles, expand blood vessels, and helps move fluid more freely. Vibration massage that stimulates sluggish circulation, relieving stiffness and waking up tired, heavy legs.
How long should I use the leg massager for?
Most people enjoy using the leg massager for 10β15 minutes per session. Itβs perfect for unwinding after a long day, easing tight calves after activity, or relaxing before bed.
Does the leg massager help with fluid retention?
Yes - the pneumatic air compression gently applies pressure in a wave-like pattern from the ankle to the calf, forcing trapped fluid out of the muscle compartments.
Is the leg massager noisy?
No - The leg massager operates quietly, there is a gentle humming sound as the air compressions inflates and releases. It's quiet enough to use while watching TV or unwinding at home.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
Most items arrive within 5 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How do I contact you?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at pointsofpainco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST - We aim to respond within 24 hours during weekdays.